Internal communications is how businesses share information, align employees and create stronger connections across the organisation. It includes everything from leadership messaging and company updates to culture campaigns, change communications and employee engagement initiatives. Strong internal comms also play a key role in culture, engagement and retention, particularly in hybrid and global workplaces where clear communication is essential.
Internal
Communications
We put culture and creativity at the core of communications.
Overflowing inboxes, onboarding that makes you want to quit and newsletters set to auto-delete. Basic communications just don’t cut it anymore.
Our communications team specialise in bringing your culture to life, with creativity at the heart, ensuring you’re far from ordinary.
We believe internal communications should be more than a one-way street.
We take a human, research-led approach to help you create comms that connect.
It all begins with understanding the challenge through research, auditing your communication channels, the content you share, and how employees engage with it.
From there, we create a tailored strategy to tackle the challenge head-on, covering everything from audience segmentation to content plans. Finally, we activate your communications with tools, templates, and creative campaigns that make every message memorable.
Bringing your culture to life
Every organisation has its own unique challenges, and that’s why we build internal communication strategies that fit your business. Whether you’re launching a new EVP, rolling out a leadership initiative, or driving sustainability efforts, we use authentic storytelling and employee advocacy to make the message resonate. Our approach ensures that onboarding feels seamless, cultural moments are celebrated, and every touchpoint supports a sense of belonging and engagement.
Long-term internal communication strategy
Auditing, planning and activating a holistic business-wide internal communications over 12 months.
Targeted internal communication activations
Bringing targeted internal communication campaigns to life through ignore-the-ordinary creativity.
Training and amplifying authentic employee voices
Activating your most powerful, authentic media channel, your people to amplify your communication efforts through storytelling and content creation.
Great internal communications build trust, boost engagement, and connect your people to your purpose. Let’s work together to create a strategy that speaks directly to your teams and creates a culture where communication flows effortlessly.
Frequently asked questions about internal communications?
An internal communications strategy starts with understanding how employees currently receive and experience communication across the organisation. This includes employee research, stakeholder interviews, channel audits and engagement analysis to identify communication gaps, challenges and opportunities.
From there, businesses can develop clearer messaging frameworks, communication plans, channel strategies and content approaches designed to improve engagement and alignment. A successful internal communications strategy is built around business goals and creating meaningful two-way communication.
An internal communications campaign is built around a specific moment: a launch, a change, or a new way of working and communicates it through a structured campaign, so it lands with employees and is embedded across the company.
It's different from day-to-day internal comms. A campaign is focused and time-bound it takes a single change and gives it the creative, structure and rollout needed to shift how people actually work, not just keep them informed.
Strategies are insights-driven, so not only are we aiming to achieve company goals, but also to address the challenges felt by employees. In-house creative means we can develop internal assets and comms templates (emails, newsletters, animated explained videos, iconography).
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